Thanks to consumer tech like Alexa, your customers expect to say what they want and get what they need—quick and easy, without being transferred to the wrong place. routeGPT answers the call. routeGPT is a fully hosted, managed, and secure AI-driven call routing solution powered by generative AI.
We train our AI model with real call recordings from your customers, then combine conversational and generative AI tools to provide an elegant, human-like experience for users, while generating learnings for improved containment and automation. With routeGPT you can:
Here are examples of routeGPT results, deployed and tested in real customer interactions.
routeGPT scales with your business and can integrate with any CCaaS technology. There is no set-up fee. And its single-bill, predictable pricing includes continuous added value such as:
Have questions? Let’s talk about how our Applied AI services can make sure you don’t get left behind or rush off in the wrong direction. Submit the form below and we’ll connect.